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{2 published · updated 15 Oct 2026}

Clinics

What does a clinic website need, and what may its forms collect?

Booking through the system you already use, a page per practitioner and location, and forms that never ask for symptoms or health numbers, so health information stays out of the marketing site. A single-practitioner site runs $2,500 to $10,000 on the write-ups we cite; ours start at $1,500 plus HST.

Websites for clinics

{The guide that owns this topic, opened}

6 min read

PHIPA: What Your Clinic Website Form Can Collect

Yes, if the form collects only what is needed to start a conversation and never asks for symptoms, diagnoses, medications or health card numbers.

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Example, not a client

Redlined example

A typical clinic website contact form

  1. Reason field

    Struck: Describe your symptoms (required). Inserted: Reason for contact: new patient · existing patient · general question.

  2. Health card

    (Field removed. We collect it at check-in through our booking system.)

  3. Consent line

    This form is for booking enquiries only. Please don't include health information; we'll collect anything we need through our secure booking system.

Invented from patterns that recur across many sites. No real business is depicted; any resemblance is the pattern, not the firm.

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