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UX, website and brand design across Ontario

Province-wide work runs on the same process and the same published prices as it does at home. What changes is how often we are in the room, and which provincial rules apply.

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One enquiry form

Which office? · What is it about?

  1. Office one

    Its own page, profile and hours

  2. Office two

    Its own page, profile and hours

  3. Office three

    Its own page, profile and hours

Path oneThe right office’s inbox

Path twoA spreadsheet record of every enquiry

Multi-office routing — one form, three offices, two delivery paths, so no enquiry rides on one inbox · Example, not a client

Where we work here, and how

Waterloo Region and Guelph
In person. Home base.
Toronto and the GTA
Mostly remote, in person for kick-off or launch on request.
Hamilton and Niagara
Hamilton, Burlington, St. Catharines. Remote by default.
Southwestern Ontario
London, Windsor, Sarnia, Stratford and Brantford. On a call.
Eastern Ontario
Ottawa, Kingston, Belleville and Peterborough. On a call.
Northern Ontario
Barrie, Sudbury, North Bay, Sault Ste. Marie and Thunder Bay. On a call.

How we meet

In person
Waterloo Region, because the studio is there. Elsewhere, a kick-off or launch on request.
Remote
The first conversation, the brief, the reviews, the staging link and the launch, all on a call and a link.

How do you choose a UX or design studio in Ontario?

Compare the things you can check: published prices, work that says whether it is a client's or a concept, a process that states what you get at each step, and fluency in Ontario's rules (AODA, PHIPA and the Law Society's marketing rules). UXPro is a Kitchener-Waterloo design studio working across the province on websites, product and app UX, brand identity, pitch decks and search visibility. This page shows how we measure up on each.

Across Ontario, in facts
Service areaAll of Ontario, and remotely Canada-wide
In personWaterloo Region; elsewhere on request
What we makeWebsites, product and app UX, brand, decks, search
PricesThree published prices, in Canadian dollars plus HST
Work labelsSix studio concepts, each labelled as a concept before you see it
OwnershipYour code stays in your repository. You own it.
Ontario rulesAODA, PHIPA and LSO review passes
Care plans$250, $650 or $1,200 CAD a month

What we do here

Province-wide: sites, product, brand, decks and an AODA review.

How each service works for an Ontario client outside Waterloo Region.

All services

Why it is different here

Shortlisting a studio, and the Ontario rules we work with.

Windsor to Ottawa, one accountable lead

Name, place and number

Studio
UXPro Design Studio
Based in
Kitchener, Ontario, Canada
Email
hello@uxpro.ca
Hours
Monday to Friday, 9 to 5 Eastern
Area served
Kitchener, Waterloo, Cambridge, Guelph, Toronto, Hamilton, London, Ottawa

No street address is published: the studio has none that matches a verified listing, and a local page should not invent one.

Your listing at the centre; every citation linked.

  1. What to compare when you shortlist studios

    Rankings of the best agencies are usually written by an agency. A fairer test is whether you can check the claims before you call. We would rather be judged on these than on an adjective.

    • Are the prices published, with tax stated?
    • Does each project say if it is client work or a concept?
    • Does the process say what you get at each step?
    • Who owns the code and the accounts afterwards?

  2. A location page only where there is something real

    A page needs an address or a stated service area and something that happened there: a client, a job, a member of staff. Without that it is a city-swapped duplicate, and those get filtered. It is the advice we give clients and the rule we hold our own pages to, which is why Hamilton and London are sections below rather than pages.

  3. One profile and one route per office

    Each office gets its own Google Business Profile, and its name, address and phone match the site character for character. Forms route by office and by service, landing in email and in a spreadsheet record at the same time, so no enquiry depends on one inbox.

  4. Ontario rules we work with

    Law firms work under the Law Society of Ontario's marketing rules. Clinics that collect health information online work under PHIPA. Organisations with 50 or more Ontario employees must meet WCAG 2.0 Level AA on their public website under the AODA. We offer a review pass for each, and the legal reading stays with your counsel.

Nearby cities

Hamilton and London, as sections until there is more to say.

Each becomes a page of its own only when there is a client there or a regular meeting arrangement to describe.

Hamilton

Hamilton is about an hour from the studio. A Hamilton client gets the same process as everyone else: a kick-off call, a written brief, reviews on a call and a staging link from the first build week. What is different is that meetings are remote by default, and we come in person for the kick-off or the launch on request.

  • In our index: 19 sites measured. Median simulated mobile LCP 8.8 s (n = 19); 95% of 19 took longer than 2.5 s.
  • Clinics, trades and professional firms: the same sector pages apply
  • Remote by default, in person for kick-off or launch on request
  • The same published prices as Kitchener
  • Your own Google profile and Hamilton address do the local ranking

No Hamilton client work is published on this site yet. This section becomes its own page when there is a Hamilton client or a regular meeting arrangement to describe.

London, Ontario

London is roughly an hour and a half west along the 401. London practices, shops and founders, including those building on research around Western University, can work with us on calls and shared links, with a trip for the kick-off or launch when the project warrants it. Product and deck work in particular runs well remotely.

  • In our index: 17 sites measured. Median simulated mobile LCP 9.1 s (n = 17); 100% of 17 took longer than 2.5 s.
  • Practices, retail and founders: websites, brand, product and decks
  • Remote by default, in person for kick-off or launch on request
  • The same published prices as Kitchener
  • Southwestern Ontario towns nearby are covered the same way

No London client work is published on this site yet. This section becomes its own page when there is a London client or a regular meeting arrangement to describe.

Measured, not claimed

What we measured across Ontario

This is the page where the index is local. It sampled chamber and board-of-trade directories in London, Ottawa, Barrie, Hamilton, Mississauga, Markham, Richmond Hill and Milton, and measured 187 practice homepages on a simulated phone. Each city below counts only the rows the dataset records under that city's name.

  • Markham32 sites measured. Median simulated mobile LCP 4.9 s (n = 31); 90% of 31 took longer than 2.5 s.
  • Barrie27 sites measured. Median simulated mobile LCP 9.0 s (n = 27); 89% of 27 took longer than 2.5 s.
  • Mississauga24 sites measured. Median simulated mobile LCP 6.6 s (n = 23); 91% of 23 took longer than 2.5 s.
  • Hamilton19 sites measured. Median simulated mobile LCP 8.8 s (n = 19); 95% of 19 took longer than 2.5 s.
  • Richmond Hill18 sites measured. Median simulated mobile LCP 5.8 s (n = 17); 100% of 17 took longer than 2.5 s.
  • London17 sites measured. Median simulated mobile LCP 9.1 s (n = 17); 100% of 17 took longer than 2.5 s.
  • Ottawa13 sites measured. Median simulated mobile LCP 7.7 s (n = 13); 85% of 13 took longer than 2.5 s.
  • Milton7 sites measured. Median simulated mobile LCP 8.3 s (n = 7); 71% of 7 took longer than 2.5 s.
  • Toronto6 sites measured. Median simulated mobile LCP 7.4 s (n = 5); 100% of 5 took longer than 2.5 s.
  • Thornhill5 sites measured. Median simulated mobile LCP 6.8 s (n = 5); 100% of 5 took longer than 2.5 s.
  • All Ontario sites in the edition187 sites measured. Median simulated mobile LCP 7.4 s (n = 183); 93% of 183 took longer than 2.5 s.

A convenience sample, one run per site. Communities the dataset records under their own name, such as Ancaster, are not added to Hamilton's count.

The Ontario Practice Website Index, with its method and data

The work, labelled

Work that fits this page, each piece labelled.

The process does not change with distance. Here is the live project closest to home, with the shop's own figures, and a brand engagement shown anonymised at the client's request.

  • Barber shop · full siteClient-reported

    The published Orient Barber Shop home page: the shop's badge logo on a black navigation bar with links to services, gallery, testimonials and store location, and a photograph of a barber at work behind the headline Kitchener's Finest Barber Shop, a yellow Book a slot button and a Find us on maps button.

    Orient Barber Shop

    Booking moved above the fold, confirmations and reminders wired to the phone in the visitor's hand, and the Google Business Profile rebuilt to say what the site says.

    Their figures, their comparison; we did not audit them.

  • Budget travel · identityClient work, anonymised

    A city bus in golden yellow and dark cocoa carrying the Latitude lockup and the line Your map gets bigger.

    Latitude

    One yellow, a mark with no small parts, and the applications a travel brand is actually read on — a van panel, the side of a bus, a transit poster, a roadside board. Each colour's job is stated, which is the part of a guide that gets used.

    Client work, anonymised at the client's request. No traffic or booking figures claimed.

The Orient figures are the shop's own, reported to us; we did not audit them. Latitude is client work, anonymised at the client's request: no traffic or booking figures are claimed.

Tokas Lex Law Office, Mississauga and Waterloo offices: client workEvery project, with its evidence label

What it costs

One price list for the whole province.

Single-office practices usually start on Growth; multi-location firms need Premium, with a care plan to keep each office's details current. The figures are the same in Windsor as in Ottawa.

Prices

  • Growth websiteFrom $3,500 CAD + HST. A custom site of five to ten pages. Typically four to six weeks.
  • Premium websiteFrom $7,500 CAD + HST. A full custom build of fifteen to thirty pages. Typically eight to twelve weeks.
  • Care plans$250, $650 or $1,200 CAD a month
  • Product, brand and decksOne fixed quote after the first conversation, agreed before work starts.

Full pricing and what each tier includes

Sectors we design for

Elsewhere

Where we work

Questions

Ontario questions: Hamilton, London, AODA, French and branches.

London, Ottawa, Barrie, Hamilton, Mississauga, Markham, Richmond Hill and Milton, through their chamber and board-of-trade directories: 187 law, clinic and accounting homepages in the 2026-10b edition. Each city's count, median mobile LCP and share slower than 2.5 seconds is on this page, and the rows and method are open in the index.

Remotely by default, and in person for the kick-off or the launch walkthrough on request. Hamilton is about an hour from the studio and London about an hour and a half, so a trip is easy to plan around a milestone.

No. Standard From $1,500 CAD + HST (typically two to three weeks), Growth From $3,500 CAD + HST (typically four to six weeks) and Premium From $7,500 CAD + HST (typically eight to twelve weeks), and care plans at $250, $650 and $1,200 a month. Distance does not change the published prices; the quote is fixed before work starts.

Designated public-sector organisations, and private or non-profit organisations with 50 or more employees in Ontario, must make their public websites meet WCAG 2.0 Level AA. Smaller organisations are not bound by the website section, though other parts of the regulation may still reach them. Your counsel can confirm where you stand.

Yes. Each language gets its own pages and URLs, linked to each other with hreflang, and each office keeps its own profile and routing. French copy is quoted as its own line, because it has to be written for the reader rather than run through a translator.

One per office, or per service area you genuinely cover with something to show. Three pages with real detail beat fifteen with the city name swapped, which get filtered and make the rest of the site look thin.

Forms route by location and by service type, and every submission lands in email and in a spreadsheet record at the same time, so one missed inbox does not mean a lost client.

We do not rank ourselves, and you should be wary of anyone who does. Use the checklist on this page: published prices, labelled work, a stated process, Ontario rules and ownership. Then ask for a Redline of your own site and judge the thinking directly.

Guides

All guides and articles

Talk to us

Wherever in Ontario, the same first step.

Start a project, or have a Redline of your current site done first, on the same terms as a Kitchener client.

Start a projectRequest a free Redline

Start a project asks a few questions about what you need. We read it and reply, and after the first conversation you get one fixed quote and a timeline in writing.

UXPro Design Studio

Reach us
Emailhello@uxpro.ca
HoursMonday to Friday, 9 to 5 Eastern
BaseKitchener, Ontario
In personKitchener, Waterloo, Cambridge, Guelph

Every service here ends in something you can inspect. So inspect it.

See the work